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Work 365 Payment and Invoice Integration for CSP Automated Billing

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When it comes to billing, invoicing and payment collection, there’s much more involved than just sending out an invoice. One of the main challenges of a cloud solution provider within the Microsoft CSP Program is to either create or find solutions that will standardize the invoicing and payment collection process to help scale their business. To scale the business service providers, must tackle several tasks seamlessly: Provision and bundle services and offerings Pro-rate based on usage and providing usage metrics Invoices Creation Delivery of Invoices Payment Collection For many IT services companies including Microsoft partners, billing reconciliation and payment collection is a manual task that can take upwards of 10 hours a month for just 15 recurring customer invoices. This effort grows significantly based on the volume and types of services provided. There is coordination between the accounting, sales and operations team to collect all the data necessary to just ge...

Accounting Systems vs Billing Systems: What’s the difference for Cloud Solution Providers?

As a Microsoft Partner and CSP, a requirement is to have billing automation and accounting systems in place to keep a record of transactions and send out invoices. While the line between the two different systems has blurred in recent years, billing automation and accounting systems still serve two different purposes and require a software decision. Today, we’ll review the differences between billing automation and account systems in order to help cloud businesses build efficiency. The Differences Between Accounting And Billing Systems  Accounting Systems An accounting system like Quickbooks, NetSuite, Xero, or Freshbooks, is meant to document and classify all of a business’s financial transactions. It is most commonly used to show the following data: Money that comes in and goes out of the business Total revenue Total profit Company budgets and expenses Accounts payable and receivable Most accounting systems allow users to create manual invoices, which can handle...

Work 365 now provides automated provisioning for Microsoft Indirect Partners with Synnex as their Distributor

Microsoft Gold Partner IOTAP, an IT consulting and Dynamics 365 Independent Software Vendor, today announced that its Work 365 cloud business automation application will now facilitate automated provisioning for Microsoft Indirect Partners via new integration with business-to-business IT services distributor Synnex. Work 365 is built on Dynamics 365 for Sales and is completely integrated with the Microsoft Partner Center allowing Direct partners to directly provision, view invoices, reconcile invoices and Bill for Usage-based services through Microsoft Partner Center. Now Work 365’s integration with Synnex allows Microsoft Indirect Partners to use Synnex’s APIs to receive similar capabilities in provisioning services as its core offering for Microsoft Direct Partners. Under the latest changes to the Microsoft Cloud Solution Provider program, qualifying to be a Direct Partner requires cloud billing infrastructure and automated provisioning capabilities, as well as a paid support p...

Ten thoughts on why Self Service is a necessity for the organization’s IT department

If you’re sitting on the fence concerning whether or not your IT department ought to adopt self-service, please take a glance at these ten reasons why I think self-service is here to remain and the way it’ll profit your organization (if adopted correctly). 1. Your Customers need and Expect It  Your IT service table is all regarding providing awful client service — this could be the fundamental initial goal of any service desk. And a part of providing a service that wows customers is giving them what they need and expect. Without running any client service surveys, I will with confidence tell you that your customers undoubtedly need and expect speedy service, speedy resolutions, and answers in all probability before they’ve even asked their queries. Why? as a result of we have a tendency to live in an exceedingly fast world wherever we — as shoppers — will typically get what we would like, once we need it. this type of living is creating us impatient and any time we have a te...

Ten thoughts on why Self Service is a necessity for the organization’s IT Department

If you’re sitting on the fence  concerning   whether  or not your IT department  ought to  adopt self-service, please take  a glance  at these  ten  reasons why  i think  self-service is here  to remain   and the way   it'll   profit  your organization (if adopted correctly). 1. Your Customers  need  and Expect It Your IT service  table  is all  regarding  providing  awful   client  service –  this could  be  the fundamental   initial  goal of any service desk. And  a part of  providing a service that wows customers is giving them what  they need  and expect. Without running any  client  service surveys, I  will   with confidence  tell you that your customers  undoubtedly   need  and expect speedy service, speedy resolutions, and answers  in all probability  be...

Guide to Office 365 Advanced Threat Protection

When you purchase Office 365, as a major aspect of the understanding you get inherent enemy of malware and hostile to spam assurance as standard. Trade Online Protection gives an administration level understanding of 100% security against known malware, and is on a standard with its opponents for insurance against spam. With focused phishing assaults on the ascent and danger of obscure malware being sent to clients genuine, Advanced Threat Protection gives another degree of security that opponents probably the most developed email insurance items available. Office 365 Advanced Threat Protection gives capacities to output messages to phishing connections and test in the event that they are hazardous, and look at connections to check whether they represent a danger – regardless of whether they don't coordinate any known infection. To supplement this, announcing usefulness makes it simple for security groups and heads to find out on the off chance that they are being focuse...

Complete Guide to Microsoft Dynamics 365 CRM Billing Software

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If you own a business, our Microsoft Dynamics 365 CRM Billing Software contains all you need to create and execute invoices quickly and easily, for all your regular invoices, and for any other events which are liable to charge, using simple workflow. This software comes with help section and training videos which teach you how to create many invoices in one go. Advantages of  Microsoft CSP Billing Software   Time saver and improve work efficiency Improves accuracy Improve customer relations by reducing billing errors Speed up invoice creation for non-accounting staff Scale up your business without needing more data entry staff Create tens, hundreds or thousands of invoices quickly and easily Everything can be billed at the click of a button, even small charges Who can use Microsoft Billing Software Call centre sales teams E-commerce companies Professionals with chargeable time Service industries with various chargeable activities Membership organ...

Custom Icons for List View in Dynamics 365

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Visualization is always helpful when it comes to identifying and highlight set of data. With the new feature provided by Microsoft in  Dynamics 365 , it is possible to display list views with Icons or any kind of graphical representation to make the desired data stand out. Here are the steps to follow. In my example, I want to display indicators for active accounts list according to their membership statuses in Green (Current), Grey (Dropped) and Blue (Prospective). Therefore, things which we need are: Step1 : First, we will need some images to store in Web Resources for icons. I have used 16*16 pixel .png format images. So, I have used three images and stored them in the Web Resources in my Solution. See More….

Dynamics 365 Managed Services

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As business patterns change, business processes need to grow and evolve. Businesses must have a continuous strategy to build apps, automate workflows, and bring additional data insight into your business.  Managed Services  does all of this without the hassles of frequent proposals, approvals, POs and change processes. When you work with us: Save time: Get the work done efficiently Save money: Avoid paying a consultant to learn on the job Get a faster ROI: Avoid disruptive deployment delays Maximize value: Get the most benefits from your system Take Experts Advice 

Dynamics 365 Migrations and Integrations

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Data migration and integration includes anything from sales figures to customer profile information - ensuring that duplicate data entries are eliminated and that you receive a holistic view of cross-linked data across multiple applications. We have the knowledge and experience necessary to deliver a seamless transition. Migrations are linked with enhancements and better user experience. We use these 4 basic recommendations to customers: Start with what you need Focus on optimizing productivity Infuse intelligence into process definition Get user buy-in and implement adoption strategies Automate Your Business Now

Five Questions to Ask your Microsoft Dynamics CRM Provider

Microsoft Dynamics CRM can often create headaches for even the savviest of IT professionals, regardless of whether your CRM installation is on-premise or online. As with any external relationship, due diligence in vendor selection will eliminate many of the issues that can arise with a Dynamics CRM instance before they occur. Here are five critical questions to ask your potential  Dynamics CRM  providers to ensure a headache-free installation and an effective working relationship: What is Your Dynamics Support Response Time? Twenty four hours can feel like an eternity when faced with a deadline. Sales teams need CRM data to help close deals, finance teams use Dynamics instances to track overdue contracts, and account managers rely on Dynamics CRM to help ensure the health and satisfaction of their customers. If a CRM provider is unable to respond to requests or cases in a timely fashion, you may find that your Microsoft Dynamics CRM is being under-utilized (i.e. a resour...